
No micromanagement from us. This is our promise to you.
We won’t ever ask you what you are delivering, where you are delivering to, nor the how’s and the when’s. You will be in full control.
We are a B2B delivery partners for your specific clients, please refer to clients specific return and cancellation policies
Effective Date: October 1, 2022
This Privacy Policy sets out how Whizzy Logistic Technologies Private Limited (henceforth “Whizzy” “Our” “Us” “We”) uses and protects Your information shared with Whizzy while using Whizzy’s Mobile Application (“Platform”), where Whizzy provides food delivery and other pick/drop services to You (“Services”). This Privacy Policy shall apply to the Users, Delivery Personnel, and Merchants. For the purpose of this Privacy Policy, the Delivery Personnel, and the Merchants shall together hereinafter be referred to as "You", "Your" or "Yourself". By accessing or using any part of our Services on the Site, You agree to be bound by the Terms and Conditions and Privacy Policy (collectively, the “Policies”). The Policies are hereby incorporated into these Terms by reference as if set forth herein.
We want to ensure that You understand how Your data will be processed by Us and assure You that You are in complete control of Your data. By reading this Privacy Policy You will understand what data of Yours We collect, why We collect such data and how the data is used and managed on Our Platform. We want to inform You that We are committed to protect Your Privacy on Our Platform.
Please read Our Terms of Use which further describes the way We function, the services that We provide to You and under what terms You can use Our Platform.
In addition to the above, in case You are a Delivery Personnel or Merchant, we shall collect the additional information from You such as location details, copies of government issued identification documents, statutory registrations, KYC details, call and SMS details. Additionally, if You are a Delivery Personnel, We may also collect certain health related declarations (including body temperature, symptoms such as fever, cough, cold, vaccination status information and other health conditions). We may also ask You to provide any other personal information which You give us in connection while availing booking a service or is relevant to customer surveys and/or offers available on the Platform.
We require the above information from You to understand Your needs and to provide You with a better service on Our Platform.
For the purpose of providing Our Services, we share Your information as follows:
We store Your data on a dedicated Cloud with high-end security systems and store it as long as You wish to avail Our services. The moment You delete Your account, the information collected by Us will be deleted instantly.
We want You to understand that You are the master of Your data and that You have complete control over it. To assure You of the same, We provide You with tools and mechanisms in order to manage Your data on Our Platform:
We do not share Your data internally or with third party partners/vendors outside India. Any change in Our data transfer sharing practices in the future will be intimated to You and You may review Our revised policy and consent to Our revised data transfer practices.
Our website may contain links to other websites of interest. However, once You have used these links to leave Our site, You should note that We do not have any control over that other website. Therefore, We cannot be responsible for the protection and privacy of any information which You provide whilst visiting such sites and such sites are not governed by this privacy policy.
We process Your information based on the consent You expressly grant to Us at the time We collect such data. In case We change Our Privacy Policy which further changes the way We process and manage Your data, We will notify and give You an opportunity to review the revised Policy before You choose to proceed with Our services.
If You have any queries relating to the processing or usage of information provided by You in connection with this Policy, please e-mail Us at support@whizzy.in or write to Our Grievance Officer at the following address:
Whizzy Logistic Services Private Limited
10th Floor, Survey No. 115/1,
ISB Rd, Kapil Towers, Financial District,
Gachibowli, Nanakramguda,
Hyderabad, Telangana – 500032